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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhoda Ellison

August 5, 2026

5  out of  5
rating by Rhoda Ellison
"Today I spoke with someone named Sarah who is especially nice and helpful. She shared personal details that were to my benefit. Most companies don't take the time to be courteous or patient. I'm very big on polite customer service and so far State farm delivers. Sarah also shared information with me today lowering my bill. I am very pleased with this company."
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Susan Marcus

July 24, 2026

5  out of  5
rating by Susan Marcus
"I had to drive to the office to pick up updated insurance cards, add a new car and discontinue old cars. The woman who helped me was pleasant, courteous and helpful."
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Elaine Bauer

July 4, 2026

5  out of  5
rating by Elaine Bauer
"Have been a customer for decades. Have not one complaint about this company. Recommend them often. Couldn't ask for better for my husband and me."
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Pam White

June 2, 2026

5  out of  5
rating by Pam White
"Shelby is great to work with. We can always count on prompt responses."
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Fred Gerdes

May 30, 2026

5  out of  5
rating by Fred Gerdes
"I switched from Allstate, and Tom Harmon's agency has been a very pleasant change. Rates are affordable, coverage is specific, and service is quick, efficient, and always done with a smile."
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john bilardello

May 29, 2026

5  out of  5
rating by john bilardello
"I have been working with Dawn a lot recently and she’s terrific. But I do find that whoever answers my calls is knowledgeable and can handle any question or request."
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Helen Barrett

May 27, 2026

5  out of  5
rating by Helen Barrett
"I would like to express my gratitude to Tom and his team for their assistance in ensuring a smooth procedure. Definitely 👍🏼"
Profile photo of Sarah Yatkowski

Sarah Yatkowski

May 22, 2026

5  out of  5
rating by Sarah Yatkowski
"I was able to find cheaper rental insurance because of Shelby! Thanks for all of your help and making this process easy."
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Audrey Polverari

May 15, 2026

5  out of  5
rating by Audrey Polverari
"Great experience working with them on getting life quotes. Everyone was knowledgeable, helpful, and took the time to explain the options clearly without making the process feel overwhelming. Big thanks to the team!!!"
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Dee

May 4, 2026

5  out of  5
rating by Dee
"Fast and easy help. Everything was handled clearly, professionally, and without any hassle. Good experience overall."
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Allison Richard

April 24, 2026

5  out of  5
rating by Allison Richard
"Very friendly staff. Shelby contacted at matter of an hour or so after I moved in to set up my insurance, then made getting car insurance a breeze."
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Mike Montgomery

April 24, 2026

5  out of  5
rating by Mike Montgomery
"Great experience working with this branch .very easy to get a quote and on to getting the policy going ."
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Maddi Ryan

April 15, 2026

5  out of  5
rating by Maddi Ryan
"anytime i email or call i always get help right away! no question seems to silly to this team and they always explain things in a way you can actually understand since insurance can get overly complicated. shoutout to sara for always taking my calls and keeping up with my million request"
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michael baiceanu

March 24, 2026

5  out of  5
rating by michael baiceanu
"Carter Fisher recently quoted my coverage with Tom Harman’s office they were incredibly kind and helpful, and made sure I had the best coverage for me. Highly recommend giving them a call if you want a team that truly looks out for you."
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Xiao Lu

March 7, 2026

5  out of  5
rating by Xiao Lu
"Shelby Yatkowski was very helpful when I came to her about renewing a home insurance contract. She educated me and recommended the product that is just right for me. We realy appreciate her assistance very much!"
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Trent Younger

February 20, 2026

5  out of  5
rating by Trent Younger
"Awsome customer service."
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Keirra Howell

February 16, 2026

5  out of  5
rating by Keirra Howell
"Amazing Team Tom Harman Mark was amazing.Thanks so much"
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Carol Vincent

February 9, 2026

5  out of  5
rating by Carol Vincent
"Shelby was very helpful & a great communicator! Great personality too!4"
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Hilda McCullers

January 23, 2026

5  out of  5
rating by Hilda McCullers
"Everyone is professional and follows up when promised"
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Juan Salazar

January 7, 2026

5  out of  5
rating by Juan Salazar
"Easiest insurance call I’ve ever made. Hassle-free, clear and easy to follow explanation, respect given both ways. Shoutout Carter Fisher for the help. Will be returning to do business because of his help."
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Michael Stevens

January 7, 2026

5  out of  5
rating by Michael Stevens
"I just moved to Charlotte and am very happy with mark peterson and the State Farm team in balantyne. I've been with State Farm for almost 40 years"
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Barbara Sands

November 1, 2025

5  out of  5
rating by Barbara Sands
"It is always a pleasure contacting Tom Harman's office. His representatives are knowledgeable and friendly each time."
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AME GROUP LLC

October 30, 2025

5  out of  5
rating by AME GROUP LLC
"Dawn made getting new auto insurance painless! She took great care of my daughters and explained everything clearly. Super easy to work with!"
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Avrie Torres

September 24, 2025

5  out of  5
rating by Avrie Torres
"I had the best experience speaking with Shelby. She was patient, understanding and very knowledgeable. When she didn’t know the answer she was willing to go above and beyond to assist me. Highly recommend!!"
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Alan Privette

August 29, 2025

5  out of  5
rating by Alan Privette
"I am currently 78 years old and have been a State Farm customer since I was 16, just old enough to drive. I called to ask for advice on liability on my property. I was not adding or reducing any services. I got the advice that I needed. State Farm is indeed a good neighbor."