State Farm® Insurance Agent Tom Harman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Rhoda Ellison
August 5, 2026
"Today I spoke with someone named Sarah who is especially nice and helpful. She shared personal details that were to my benefit. Most companies don't take the time to be courteous or patient. I'm very big on polite customer service and so far State farm delivers. Sarah also shared information with me today lowering my bill. I am very pleased with this company."
Susan Marcus
July 24, 2026
"I had to drive to the office to pick up updated insurance cards, add a new car and discontinue old cars. The woman who helped me was pleasant, courteous and helpful."
Elaine Bauer
July 4, 2026
"Have been a customer for decades. Have not one complaint about this company. Recommend them often. Couldn't ask for better for my husband and me."
Pam White
June 2, 2026
"Shelby is great to work with. We can always count on prompt responses."
Fred Gerdes
May 30, 2026
"I switched from Allstate, and Tom Harmon's agency has been a very pleasant change. Rates are affordable, coverage is specific, and service is quick, efficient, and always done with a smile."
john bilardello
May 29, 2026
"I have been working with Dawn a lot recently and she’s terrific. But I do find that whoever answers my calls is knowledgeable and can handle any question or request."
Helen Barrett
May 27, 2026
"I would like to express my gratitude to Tom and his team for their assistance in ensuring a smooth procedure. Definitely 👍🏼"
Sarah Yatkowski
May 22, 2026
"I was able to find cheaper rental insurance because of Shelby! Thanks for all of your help and making this process easy."
Audrey Polverari
May 15, 2026
"Great experience working with them on getting life quotes. Everyone was knowledgeable, helpful, and took the time to explain the options clearly without making the process feel overwhelming. Big thanks to the team!!!"
Dee
May 4, 2026
"Fast and easy help. Everything was handled clearly, professionally, and without any hassle. Good experience overall."
Allison Richard
April 24, 2026
"Very friendly staff. Shelby contacted at matter of an hour or so after I moved in to set up my insurance, then made getting car insurance a breeze."
Mike Montgomery
April 24, 2026
"Great experience working with this branch .very easy to get a quote and on to getting the policy going ."
Maddi Ryan
April 15, 2026
"anytime i email or call i always get help right away! no question seems to silly to this team and they always explain things in a way you can actually understand since insurance can get overly complicated. shoutout to sara for always taking my calls and keeping up with my million request"
michael baiceanu
March 24, 2026
"Carter Fisher recently quoted my coverage with Tom Harman’s office they were incredibly kind and helpful, and made sure I had the best coverage for me. Highly recommend giving them a call if you want a team that truly looks out for you."
Xiao Lu
March 7, 2026
"Shelby Yatkowski was very helpful when I came to her about renewing a home insurance contract. She educated me and recommended the product that is just right for me. We realy appreciate her assistance very much!"
Trent Younger
February 20, 2026
"Awsome customer service."
Keirra Howell
February 16, 2026
"Amazing Team Tom Harman Mark was amazing.Thanks so much"
Carol Vincent
February 9, 2026
"Shelby was very helpful & a great communicator! Great personality too!4"
Hilda McCullers
January 23, 2026
"Everyone is professional and follows up when promised"
Juan Salazar
January 7, 2026
"Easiest insurance call I’ve ever made. Hassle-free, clear and easy to follow explanation, respect given both ways. Shoutout Carter Fisher for the help. Will be returning to do business because of his help."
Michael Stevens
January 7, 2026
"I just moved to Charlotte and am very happy with mark peterson and the State Farm team in balantyne. I've been with State Farm for almost 40 years"
Barbara Sands
November 1, 2025
"It is always a pleasure contacting Tom Harman's office. His representatives are knowledgeable and friendly each time."
AME GROUP LLC
October 30, 2025
"Dawn made getting new auto insurance painless! She took great care of my daughters and explained everything clearly. Super easy to work with!"
Avrie Torres
September 24, 2025
"I had the best experience speaking with Shelby. She was patient, understanding and very knowledgeable. When she didn’t know the answer she was willing to go above and beyond to assist me. Highly recommend!!"
Alan Privette
August 29, 2025
"I am currently 78 years old and have been a State Farm customer since I was 16, just old enough to drive. I called to ask for advice on liability on my property. I was not adding or reducing any services. I got the advice that I needed. State Farm is indeed a good neighbor."